Question 1

Does Susie™ replace my answering service?

Accepted Answer

Yes. Susie™ is a fully-featured AI receptionist service that answers calls, captures leads, sends texts, and books jobs automatically — replacing traditional answering services at a flat monthly rate.

Question 2

What AI services does Jonny Trades offer?

Accepted Answer

Jonny Trades provides AI receptionist services (Susie™), custom website builder solutions for contractors, and Google review protection — bundled into one flat-rate package for HVAC and Plumbing businesses.

Question 3

Is there a setup fee for the AI receptionist or website builder?

Accepted Answer

No. Jonny Trades uses flat pricing with no setup fee and no per-minute billing for its AI services.

Question 4

Does Jonny Trades build websites for contractors?

Accepted Answer

Yes. A hand-built, responsive contractor website is included in every Jonny Trades plan. Our website builder solution is designed specifically for HVAC and Plumbing businesses.

Question 5

How does Google review protection work?

Accepted Answer

Jonny Trades' Google review protection routes unhappy customers back to you privately before they post a negative review, protecting your Google star rating and contractor reputation.

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